Cancellation must be made at least 36 hours before the booked time. All cancellations made later than 36 hours but at least 16 hours before will be charged a fixed fee of SEK 400. Cancellation less than 16 hours before and no-shows are charged in full according to the regular price list. If you arrive more than 10 minutes late without contact, the time is considered spent and you will be charged according to the regular price list. Note in case of late arrival, we may need to shorten your processing time.

A waiting time of a maximum of 15 minutes can occur. If the therapist becomes ill or has to care for children, the cancellation should be notified to the customer no later than 12 hours before the booked time, but has the right to cancel the time with even shorter notice.

If staff become ill or care for children, other qualified staff may need to perform the treatment.

Most people get visible improvements, but unfortunately we can never give any guarantees as to how exactly your result will be. We often work with before and after pictures that we anonymously have the right to publish, for example on our website.

Treatment packages / cures purchased are valid for 6 months from the date of purchase, can never be refunded and are personal. Exceptions are if a medical certificate can be presented and then you can transfer your treatments to the person you want in writing. Punchtickets are valid for 24 months.

Diseases / medicines:
You should always tell your therapist if you have any illnesses or allergies. If you take any medication, this should of course also be discussed before treatment. If you are unsure, always consult your doctor before treatment about your condition. It is your responsibility to tell if you have any illness or other health related issues that may be affected by the treatment.

Cancellation is made by the customer himself through the information he receives via the booking confirmation and also on the reminder email. Closer than 36 hours before your visit, you can no longer cancel your time yourself. You must then send an SMS or DM stating that you can not come. All cancellations made later than 36 hours but at least 16 hours before will be charged a fixed fee of SEK 400. Cancellation less than 16h before and no-show so-called “No show” will be charged in full according to the regular price list.

By registering for our service / treatment, you also agree to our Privacy Policy https://abeautylight.se/privacy-policy/?lang=en

A Beauty Light – Part of G.C. AB